FAQs
Frequently Asked Questions
Straight answers about our services, estimates, scheduling and how we work. If your question is not here, call us.
Still wondering?
Talk to us directly
Call 613-890-3000 or email info@maplecitypainters.ca. Monday to Saturday, 8 a.m. to 5 p.m.
Services and estimates
What painting services does Maple City Painters offer?
We offer interior painting, exterior painting, cabinet painting, popcorn ceiling removal, commercial painting, deck and fence painting and new construction painting. Wall repairs and drywall touch-ups are part of our preparation on painting jobs.
Do you provide free painting estimates?
Yes. Estimates are free and there is no obligation. Once we have reviewed your project details, you get an accurate written proposal with the scope and payment stages laid out. Request your free estimate to get started.
Which areas of Ottawa do you serve?
We work across the greater Ottawa region, including Kanata, Stittsville, Nepean, Barrhaven, Westboro, The Glebe, Alta Vista, Manotick, Greely, Findlay Creek and Orleans. If your neighbourhood is not listed, call us and ask.
How do I request a painting estimate?
Fill in the appointment form on our Request an Estimate page. It asks for your contact details, the project address, a description of the work, a preferred date and the type of work, and you can add photos. We then call to book your Project Discovery Call. Save 613-890-3000 as "Maple City Painters" so you recognize our call. You can also phone or email us.
How should I prepare my home before painting?
We handle most of the prep work, including repairs to cracks, holes and minor drywall damage. We ask that you remove personal items and fragile décor from the rooms being painted. If anything else needs to be moved or cleared, we will let you know when we plan the job.
How long does an interior painting project take?
It depends on the size of the space and the condition of the surfaces. Most residential projects take 1 to 5 days. Your proposal will set out the scope so you know what to plan around.
Do you offer exterior painting?
Yes. We paint siding, trim, fascia, soffits, doors, garage doors and brick where suitable, using products chosen to resist peeling, cracking and chalking through Ottawa winters. Every exterior job includes a colour consultation. See our exterior painting page.
Can you paint kitchen cabinets?
Yes. Cabinet painting is one of our specialties. Doors, drawer fronts and cabinet boxes are cleaned, degreased, sanded and primed where needed before the finish coats go on. See our cabinet painting page and real before-and-after projects.
What type of paint do you use?
We use professional-grade paint products selected for durability, coverage and long-lasting results, and premium low-VOC paints for interior walls. We will explain the options for your project and recommend the right product and sheen for each surface.
Do you offer commercial painting?
Yes. We paint offices, retail and business premises and common areas. Scheduling around your business hours is something we work out with you at the estimate. See our commercial painting page.
How do Ottawa's seasons affect exterior painting?
Exterior paint has to be applied within the temperature range the product calls for, so most exterior work in Ottawa happens from late spring to early fall. Those months book up fast, so it helps to request your estimate early. Winters here can reach -30°C, which is why we choose exterior products for how they handle freeze-thaw cycles. Interior painting runs all year.
How can I contact Maple City Painters?
Call 613-890-3000, email info@maplecitypainters.ca, or use the form on our Request an Estimate page. Our hours are Monday to Saturday, 8 a.m. to 5 p.m. You can also visit our Contact page.
More about how we work
Do you help with colour selection?
Yes. We can guide you on colours that suit your space, lighting and style, and every exterior project includes a colour consultation.
Are you licensed and insured?
Yes. Maple City Painters and Renovations Inc. is fully licensed and insured, and we are a BBB Accredited Business.
Do you offer a warranty on your work?
Yes. We stand behind our work with a warranty for quality and workmanship. Ask us for the details when you receive your proposal.
Can you repair wall damage before painting?
Absolutely. We fix cracks, holes and minor drywall issues before applying paint, so the finish looks even. See a drywall repair project.
Ready to get a price?
Request your free estimate and we will call to book your Project Discovery Call.