Privacy Policy
How Maple City Painters collects, uses and protects your personal information. Last updated September 30, 2026.
Who we are
This website is operated by Maple City Painters and Renovations Inc. ("Maple City Painters", "we", "us"), a painting contractor based in Ottawa, Ontario. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
We collect personal information you choose to give us, such as:
- your name, email address, phone number and project address;
- details and photos of your project, preferred dates and times, and how you heard about us;
- anything you tell us by phone, email or text message.
Our website may also collect basic technical information, such as your browser type and the pages you visit, through standard server logs and any analytics tools we use.
How we use it
- to respond to your estimate request and schedule your Project Discovery Call;
- to prepare proposals, schedule and complete work, and handle billing;
- to send text messages about your project if you have agreed to receive them;
- to improve our website and services.
We do not sell your personal information.
Service providers
Our appointment request form is provided by DripJobs, the customer management system we use to receive and manage estimate requests. Information you submit through the form is stored and processed by DripJobs on our behalf. Our website loads fonts from Google Fonts. These providers may process data outside Canada, where it may be subject to the laws of that country.
Text messages
Agreeing to receive text messages is optional. If you agree, we may text you about appointments and your project. Message and data rates may apply. Reply STOP to opt out or HELP for help.
How long we keep it
We keep personal information only as long as we need it for the purposes above, or as required by law, and then delete or anonymize it.
Your choices
You can ask to see, correct or delete the personal information we hold about you, or withdraw your consent to text messages, at any time.
Contact us
Questions about privacy? Email info@maplecitypainters.ca or call 613-890-3000.